Hellis Multimodal
ServicES
Hellis Multimodal
Services

Full truck load (FTL)
When your goods must be FTL delivered (under T1 procedure or already custom cleared), we can transport it to all Europe with trucks type starting from 20 qm (4 m floor length) up to 120 qm (14 m floor length).
If your goods require special attention (controlled temperature or dangerous goods, IMO/ ADR cargo) we have all legal necessary certifications in order to proper and legally deliver your cargo.

Less truck load (LTL)
For goods of less volume than a complete transport you can choose groupage services both for domestic delivery anywhere within Romania as well as to all EU and non-EU countries if the customs legislation allows it.
We deliver palletized goods in 24/48 hours, both with and without transshipment (packed goods) in 12/18 hours for domestic destinations (no customs procedures involved). For Western Europe destinations we can deliver your cargo in 3-7 days term, depending on the distance up to the requested destination.

Express delivery
Since January 2021, Hellis Multimodal offers express cargo delivery to any destination, both domestic and international. For this service to reach its maximum efficiency, your goods should be less than 2 tons gross weight with a volume up to 25 cubic meters. You can count on us for same day deliveries anywhere in Romania and within 2-3 days for Western Europe.

Project cargo
We serve domestic and international routes (EU and non-EU) with special trailers (lengths between 9.00 and 30.00 m) or cranes with special permits for oversize cargo transport, accompanying cars or special convoys.
In order to prepare these projects, we need detailed sketches or images with the exact dimensions, the special transport authorizations being issued by the authorities within the legal terms and conditions and based on goods’ metric characteristics.

Custom clearance services
Before organizing any customs procedure, we strongly recommend checking all options available in order to reduce your costs involved in shipments to your factory, warehouses or customers. We are happy to assist you in checking the documents for custom clearance or for T1.
If your company does not have an import or export department in its structure, we are offering our consultancy, without additional costs of course, in order to avoid any kind of delays or additional costs that may take you by surprise in your cargo deliveries chain.

Port operations
Among the daily operations we perform, you can count on us for: port operations and storage in open terminals or covered warehouses, handling of palletized or bulk cargo, survey services and analysis for goods that require special attention or detailed checking, along with professional lashing operations.
For goods arriving in containers, we can provide handling of the containers for various authorities’ inspections or for you to check container’s content (as it is the case for opening before customs clearance), goods’ transshipment, palletizing and cargo wrapping, labeling or any other services that are required within the free zones Constanta Port North or South.
Hellis Multimodal
INFO
Hellis Multimodal
INFO

Safety terms & conditions
a) The carrier is directly responsible for his and organization’s actions, including environmental protection, fire protection activities. Throughout the activity, the Carrier will comply with the provisions of Law 195/2005 on environmental protection, Law 211/2011 on wastes regime, Law 107/1996-water law, GD 1037/2010 on waste electrical and electronic equipment, GD 235/2007 on wastes oil management;
b) The carrier must ensure the training of each driver / employee both for health and safety at work and in connection with fire prevention and extinguishing, corresponding to the legal provisions in force;
c) The carrier should provide all employees …
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with safety equipment: protective helmet, reflective clothing, shoes with metal front, goggles (to be worn by persons who have access to areas where open fire works, cutting or grinding), fire-resistant clothing and visor (worn by personnel performing open fire work), hearing protection (for areas with high noise), protective harness (for work at height), respiratory protection (perfect mask – for areas where excavations, demolition), reflective tape and fireproof beds if necessary; to ensure that employees know how to use the protective equipment and use it;
d) It is mandatory both the use of the “hands-free” device by the drivers, and wearing of the seat belt by all the persons inside the vehicles, both during the transport and during the movement inside the partner companies;
e) When leaving from the place of loading or discharging, the driver will make sure that there are no people under the car or around it; also, the access of the Carrier’s employees in the production or service spaces of the partner companies is forbidden, and the access in these areas will be made only with the approval of the Company’s representative;
f) It is forbidden to throw or pour into the sewerage network of the partner companies the oil residues or any dangerous substances;
g) Carrier’s trucks must not have oil or fuel leaks;
h) It is forbidden blocking the access roads of partner companies, make any interventions or repairs of supplier’s vehicles inside the partner companies; any situation in which the truck/ s can no longer be moved must be urgently noticed both to the partner company and the Client, party to this Convention. It is forbidden to enter with weapons, alcohol consumption or other prohibited substances; during the entire transport but also on the territory of the Companies, the access of minors or persons without any attributions in the cabin of the truck of the Carrier is prohibited;
i) Before arriving at destination (unloading or loading), the employees of the Carrier will check and all the rules of safety and health of the consignee (partner companies) will be applied;
j) The following fundamental rules of safety and health at work by the Transporter’s employees is also obligatory:
– the protective devices will not be removed, disconnected or moved arbitrarily, nor will they allow anyone else to do so;
– the personal protective equipment will be mandatory and properly used;
– all accidents and incidents regarding security in the cage will be reported.
– The carrier will inform the shipper within a maximum of 24 hours, by telephone and upon request and by e-mail or fax about any event that occurred during delivery or within the partner companies that had or could have major consequences and in which the Carrier’s employees are involved. Upon request, the Carrier will provide any necessary documents, including a copy of the report drawn up by the police.

The legal driving times
The road transport legislation involves the following driving rules:
- The driver can drive maximum 9 hours per day;
- Exceptionally (2 times/ week) drivers are allowed to drive up to 10 hours in one day;
- The drivers are not allowed to drive for more than 56 hours per week and more than 90 hours in 2 weeks;
The break during the driving day as follows:
- At least 30 minutes …
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- At least 30 minutes: if driving between 6 and 9 hours;
- At least 45 minutes: if driving for more than 9 hours;
The drivers have daily resting intervals of at least 11 consecutive hours, which can be reduced to 9 hours for maximum 3 times in a week. This rest period can be divided into two times intervals:
- the first interval of at least 3 hours;
- a second interval of at least 9 hours, with at least 12 hours of break, if the option of dividing the long period into two smaller intervals is taking in consideration.
The mandatory free days:
- The drivers must have an uninterrupted rest of 45 hours per week, which can be reduced to 24 hours once every two weeks;
- The drivers must have a weekly rest after 6 consecutive working days.
The European legislation allows drivers the right to postpone the weekly rest period for a maximum period of 12 days, starting with the end of the last hourly rest period they had.

GDPR
We are concerned with following all legal aspects, both for safety and transport conditions, according to legal driving schedule and data protection legislation in accordance with the General Data Protection Regulation (“GDPR”).
Data protection terms are here to inform you about the process of your personal data and the rights regarding this processing, in accordance with the General Data Protection Regulation (“GDPR”) legislation.
HELLIS MULTIMODAL S.R.L., the operator, with HQ in Constanta, Mihail Kogalniceanu city, 21st Daciei str., in accordance with GDPR, is responsible for the processing of the data described below:
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Processing information for marketing and partner analysis
The operator will process all your personal data that are collected through the contact form or the partnership/ transport/ order or contract. Processing may include analysis, market research, partner profile in order to establish purchasing behavior, partner’s activity, satisfaction questionnaires and so on. It is necessary to follow company’s legitimate interests in order to improve our services and relationship with our company’s customers and / or suppliers. For these purposes, your data as a partner (customer or supplier) will be stored in our company’s database and will be supplemented with data collected from public sources (websites, national institutions etc.). We can also contact you for these purposes by e-mail, SMS, telephone, fax or by mail. This data processing is based on Art. 6 paragraph 1 sentence 1 letter f) GDPR.
Data beneficiaries
The operator is a European freight forwarder, providing also all freight services. In this regard, we have empowered our suppliers according to art. 28 GDPR (e-mail & website hosting, electronic platforms for recording transport files etc.). All the contractual clauses with the suppliers of such services are in accordance with the European legislation of data protection and confidentiality of information in order to guarantee a high level of protection all data, even if transferred to a non-EU country that uses another form of personal data protection.
The operator transfers personal data to other recipients for commercial purposes only and for its main activity (shipping and / or all kinds of transport or freight services). Without this step the identification of companies and individuals involved in the supply chain cannot be performed (e.g.: positioning at loading of a certain truck, a certain driver, when nobody else can or is allowed to load client’s ordered or mentioned cargo).
Mandatory or voluntary data providing, storage time
In order to sign a contract with you and to process partner’s registration we need the following data:
– partner name, full style of your company
– the fiscal code (and the fiscal attribute), the registration number at the Trade Register
– company’s industry
– legal form
– addresses: invoicing and correspondence
– the names and data of the associates, administrators of your company or of the empowered and their position in the company
The data collected during the registration process of our partners are provided by you voluntarily, having the obligation to provide us this personal data. If you do not agree to provide us with personal data, this will not affect you. The transmitted data will be stored until the end of the collaboration, unless we have a legal obligation to further store your data in order to present them to the state authorities. The storage and transfer of your personal data to public authorities for the purpose of fulfilling a legal obligation is legally based on Art. 6 paragraph 1 sentence 1 letter c) GDPR.
Your legal rights
You can contact us free of charge at any time using your contact details to materialize your GDPR rights as follows:
The right to request the rectification of inaccurate data or incomplete data filling (right of access, art. 16 GDPR);
The right to receive information on data processing and a copy of the processed data (right of access, Article 15 GDPR);
The right to request a restriction on data processing (right to a restriction on processing, Article 18 GDPR);
The right to request the deletion of personal data, the information transmission of your request for deletion to other operators (right of deletion, Article 17 GDPR);
The right to receive personal data concerning the subjected data in a structured, commonly used and structured format and to request the transmission of such data to another data controller (right to data portability, Article 20 GDPR);
The right to object to the processing of data with the intention of ceasing processing (right to object, Article 21 GDPR);
The right of withdrawing at any time the given consent in order to stop the consented data processing (right to withdraw consent, Article 7 GDPR);
The right to start a complaint to the responsible authorities if you consider that the processing of data is a breach of the GDPR (right to lodge a complaint with a supervisory authority, Article 77 GDPR).
Due to constant changes of present and in force legislation, a change in above mentioned data protection is possible, in which case we will inform you, and to the extent that the changes affect a processing that is based on your consent, we will request a new one.
